Our new facet Designs for your Clerk.io search page.
We have improved the edit-ability of our facets with 2 brand-new Designs, to help make it as easy as possible to customise your search page facets.
You can access the templates the same way you would with any other template, by choosing one of 2 design templates. Pick the ones marked with an Early Access badge and with "facets" in the name.
For a thorough guide on how to use it, have a sneak peak at this guide.
We have just released our Split test feature for your Clerk.io recommendations.
You can now test one recommendation against another to see which performs best on your webshop. Whether its designs or product logics Clerk can now help highlight which one engages your customers the most.
Simply add data-split-test=”yourgroup:yourvariation” to the end of your embed code.
For a further breakdown on split testing, check out this document.
We have just released our Design Editor 2.0 for your Clerk.io Contents.
We have improved the usability of our Editor with a brand-new look & feel, to help you create any design you like faster than ever, and without the need to code it.
You can access the new Editor just like you used to with the old one, by choosing a design template compatible with it. Pick the ones marked with an Early Access badge. and with "Design Editor 2" in the name.
For a thorough guide on how to use it, have a sneak peak at this guide.
An important part of Clerk.io's Auto-Email revolves around Triggers that will send emails after customers engage with the webshop in a specific way.
As the Abandon Basket email has always been an important trigger, we have spent a lot of time on making sure that the platforms we integrate with, can easily communicate each visitors basket status to Clerk.io, allowing for the trigger to be sent.
In the latest versions of the below extensions, we have made several improvements that means baskets can be tracked and cleared successfully for any visitors that come to your webshop:
With the Spell Fix early access feature, the search function will be much more precise when searching for a part of SKUs (like 3094 or "yamaha wxa") and also when searching for foreign words that are part of product descriptions ("Halloween" in a dutch store as an example).
This is another part of a larger set of improvements that are releasing for our search function, based on your feedback!
You can already try out the new functionality by going to Settings > Features in your my.clerk.io backend and activating Spell Fix.
As of 30 August 2021, general product improvements and bug fixes include:
Magento 2 has a functionality where users can set a mass discount on a wide scale, on a catalog or cart basis (e.g., products > $20 should now have a 20% discount).
Clerk.io can now handle this pricing function as a data update, and the updated pricing with applied rules are now reflected in your Clerk.io Search and Recommendations upon data sync.
Product attributes momentarily could not be read correctly within the main Design in the Clerk.io Email template, where products were linking to the webshop front page or resulting in a 404 error. Products once again link to the relevant product pages as expected.
Early Access features are now available in my.clerk.io, under "Features".
In this section, users will now have the opportunity to toggle on new Clerk.io features to use in their store. Note: features in this section are in Beta, and will be subject to change as testing and feedback is implemented.
No Stop Words: When toggled on, this feature allows you to remove "stop words" from the Clerk.io Search your webshop, should it make sense to include the words Clerk.io typically removes based on your customers' search behaviors.
Order Scoring: Order scoring allows users to boost the impact of order history on Clerk.io Search, vs. the current balance between keywords and order history. This feature may be useful if purchase behaviors should be weighed heavily vs. keywords based on your customers' search habits.
Early Access features allow Clerk.io users to test these new features in their live stores, and the opportunity to provide Clerk.io feedback on the functionality and use cases based on their store needs.
As of 23 August 2021, general product improvements and bug fixes include:
The Clerk.io ActiveCampaign integration now supports specifying subscriber lists to be imported to Clerk.io.
Under "Export Lists", you can now list the subscriber groups you wish to import to Clerk.io as comma-separated values. This update helps to ensure email campaigns and newsletters are sent to ideal customer groups.
Substantial updates have been made with the Clerk.io Lightspeed integration and data importer for this platform, including:
