Clerk.io changelog
Clerk.io changelog
clerk.io

Improved Basket Tracking

 

Improvement

 

 

An important part of Clerk.io's Auto-Email revolves around Triggers that will send emails after customers engage with the webshop in a specific way.

As the Abandon Basket email has always been an important trigger, we have spent a lot of time on making sure that the platforms we integrate with, can easily communicate each visitors basket status to Clerk.io, allowing for the trigger to be sent.

In the latest versions of the below extensions, we have made several improvements that means baskets can be tracked and cleared successfully for any visitors that come to your webshop:

  • Magento 1
  • Magento 2
  • WooCommerce
  • Prestashop 1.6
  • Prestashop 1.7

New Early Access feature: Spell Fix

 

New

 

 

With the Spell Fix early access feature, the search function will be much more precise when searching for a part of SKUs (like 3094 or "yamaha wxa") and also when searching for foreign words that are part of product descriptions ("Halloween" in a dutch store as an example).

This is another part of a larger set of improvements that are releasing for our search function, based on your feedback!

You can already try out the new functionality by going to Settings > Features in your my.clerk.io backend and activating Spell Fix.

30.08.2021 - Minor Improvements & Bug Fixes

 

New

 

 

 

Fix

 

 

 

Improvement

 

 

As of 30 August 2021, general product improvements and bug fixes include:

Special pricing in Magento 2

Magento 2 has a functionality where users can set a mass discount on a wide scale, on a catalog or cart basis (e.g., products > $20 should now have a 20% discount).

Clerk.io can now handle this pricing function as a data update, and the updated pricing with applied rules are now reflected in your Clerk.io Search and Recommendations upon data sync.

Resolved: Error around Product attribute incorrectly rendering in the Email Campaign Template

Product attributes momentarily could not be read correctly within the main Design in the Clerk.io Email template, where products were linking to the webshop front page or resulting in a 404 error. Products once again link to the relevant product pages as expected.

New: Early Access to Beta Features in my.clerk.io

 

New

 

 

Screenshot 2021-08-30 at 12.20.59.png

Early Access features are now available in my.clerk.io, under "Features".

In this section, users will now have the opportunity to toggle on new Clerk.io features to use in their store. Note: features in this section are in Beta, and will be subject to change as testing and feedback is implemented.

Features currently available in this section include:

  • No Stop Words: When toggled on, this feature allows you to remove "stop words" from the Clerk.io Search your webshop, should it make sense to include the words Clerk.io typically removes based on your customers' search behaviors.

  • Order Scoring: Order scoring allows users to boost the impact of order history on Clerk.io Search, vs. the current balance between keywords and order history. This feature may be useful if purchase behaviors should be weighed heavily vs. keywords based on your customers' search habits.

Early Access features allow Clerk.io users to test these new features in their live stores, and the opportunity to provide Clerk.io feedback on the functionality and use cases based on their store needs.

23.08.2021 - Minor Improvements & Bug Fixes

 

New

 

 

As of 23 August 2021, general product improvements and bug fixes include:

  • Minor improvements to Auto Email to improve overall stability
  • To improve the Email test process, products can now be put in cart to test Abandoned Cart triggers with real Product data
  • Updates to the search/ API endpoints documentation to avoid copy/paste errors when testing

Updates to ActiveCampaign Customer Data Import

 

New

 

 

Screenshot 2021-08-23 at 13.14.57.png

The Clerk.io ActiveCampaign integration now supports specifying subscriber lists to be imported to Clerk.io.

Under "Export Lists", you can now list the subscriber groups you wish to import to Clerk.io as comma-separated values. This update helps to ensure email campaigns and newsletters are sent to ideal customer groups.

Lightspeed Improvements

 

New

 

 

 

Improvement

 

 

Screenshot 2021-08-23 at 13.13.29.png

Substantial updates have been made with the Clerk.io Lightspeed integration and data importer for this platform, including:

  • "Title" and "full_title" product attributes now imported from Lightspeed to Clerk.io
  • "Description" and "Content" (full_description) are now imported from Lightspeed for both Product and Category data
  • Domains are now collected and handled dynamically for easier integration with multiple stores
  • Price data is now imported both with and without VAT included
  • Images are now sorted for easier identification of primary product images
  • Lightspeed Importer now supports "active" field in variant calculations
  • Product Reviews data which includes decimal points, and hidden reviews, are now handled within the Importer

Multiple Emails can Receive Failed Sync Alerts

 

New

 

 

It is now possible to enter multiple user email addresses to receive alerts in the event of a Data or Audience sync failure:

Screenshot 2021-08-16 at 13.44.57.png

Previously, only one user email could be listed to receive alerts should your webshop's data or Audience sync fail.

Simply add all relevant user emails as a comma-separated list in this field, which can be found at my.clerk.io > Settings > Store Info.

Toggle Email Campaigns On/Off

 

New

 

 

 

Improvement

 

 

Email Campaigns can now be toggled on and off at the top-right corner, to activate or deactivate Clerk.io Email Campaigns as a group:

Screenshot 2021-08-16 at 13.36.41.png

Simply toggle "on"/green to activate all listed campaigns, and deactivate by switching back to "off"/grey. This can be found via my.clerk.io > Email > Campaigns.

Clerk.io Email Now Allows Scheduling of Recurring Newsletters

 

New

 

 

 

Improvement

 

 

Within Clerk.io Emails, it is now possible to schedule recurring Newsletters by week or by month, to remove the friction of manually sending out your Newsletter each time:

Screenshot 2021-08-16 at 13.21.46.png

You still have the option to choose the day of the week as well as the hour of the day the Newsletter is sent out. This module can be found via my.clerk.io > Email > Newsletters.

Note: The recurring Newsletter interface is in Beta-- an updated version is expected in the coming weeks.