changelog changelog

Flexible Search Page Facets




Our new facet Designs for your search page.

We have improved the edit-ability of our facets with 2 brand-new Designs, to help make it as easy as possible to customise your search page facets.

You can access the templates the same way you would with any other template, by choosing one of 2 design templates. Pick the ones marked with an Early Access badge and with "facets" in the name.

For a thorough guide on how to use it, have a sneak peak at this guide.





We have just released our Split test feature for your recommendations.

You can now test one recommendation against another to see which performs best on your webshop. Whether its designs or product logics Clerk can now help highlight which one engages your customers the most.

Simply add data-split-test=โ€yourgroup:yourvariationโ€ to the end of your embed code.

For a further breakdown on split testing, check out this document. has a New Design Editor!๐ŸŽ‰๐ŸŽ‰




We have just released our Design Editor 2.0 for your Contents.

We have improved the usability of our Editor with a brand-new look & feel, to help you create any design you like faster than ever, and without the need to code it.

You can access the new Editor just like you used to with the old one, by choosing a design template compatible with it. Pick the ones marked with an Early Access badge. and with "Design Editor 2" in the name.

For a thorough guide on how to use it, have a sneak peak at this guide.

Improved Basket Tracking





An important part of's Auto-Email revolves around Triggers that will send emails after customers engage with the webshop in a specific way.

As the Abandon Basket email has always been an important trigger, we have spent a lot of time on making sure that the platforms we integrate with, can easily communicate each visitors basket status to, allowing for the trigger to be sent.

In the latest versions of the below extensions, we have made several improvements that means baskets can be tracked and cleared successfully for any visitors that come to your webshop:

  • Magento 1
  • Magento 2
  • WooCommerce
  • Prestashop 1.6
  • Prestashop 1.7

New Early Access feature: Spell Fix





With the Spell Fix early access feature, the search function will be much more precise when searching for a part of SKUs (like 3094 or "yamaha wxa") and also when searching for foreign words that are part of product descriptions ("Halloween" in a dutch store as an example).

This is another part of a larger set of improvements that are releasing for our search function, based on your feedback!

You can already try out the new functionality by going to Settings > Features in your backend and activating Spell Fix.

30.08.2021 - Minor Improvements & Bug Fixes













As of 30 August 2021, general product improvements and bug fixes include:

Special pricing in Magento 2

Magento 2 has a functionality where users can set a mass discount on a wide scale, on a catalog or cart basis (e.g., products > $20 should now have a 20% discount). can now handle this pricing function as a data update, and the updated pricing with applied rules are now reflected in your Search and Recommendations upon data sync.

Resolved: Error around Product attribute incorrectly rendering in the Email Campaign Template

Product attributes momentarily could not be read correctly within the main Design in the Email template, where products were linking to the webshop front page or resulting in a 404 error. Products once again link to the relevant product pages as expected.

New: Early Access to Beta Features in





Screenshot 2021-08-30 at 12.20.59.png

Early Access features are now available in, under "Features".

In this section, users will now have the opportunity to toggle on new features to use in their store. Note: features in this section are in Beta, and will be subject to change as testing and feedback is implemented.

Features currently available in this section include:

  • No Stop Words: When toggled on, this feature allows you to remove "stop words" from the Search your webshop, should it make sense to include the words typically removes based on your customers' search behaviors.

  • Order Scoring: Order scoring allows users to boost the impact of order history on Search, vs. the current balance between keywords and order history. This feature may be useful if purchase behaviors should be weighed heavily vs. keywords based on your customers' search habits.

Early Access features allow users to test these new features in their live stores, and the opportunity to provide feedback on the functionality and use cases based on their store needs.

23.08.2021 - Minor Improvements & Bug Fixes





As of 23 August 2021, general product improvements and bug fixes include:

  • Minor improvements to Auto Email to improve overall stability
  • To improve the Email test process, products can now be put in cart to test Abandoned Cart triggers with real Product data
  • Updates to the search/ API endpoints documentation to avoid copy/paste errors when testing

Updates to ActiveCampaign Customer Data Import





Screenshot 2021-08-23 at 13.14.57.png

The ActiveCampaign integration now supports specifying subscriber lists to be imported to

Under "Export Lists", you can now list the subscriber groups you wish to import to as comma-separated values. This update helps to ensure email campaigns and newsletters are sent to ideal customer groups.

Lightspeed Improvements









Screenshot 2021-08-23 at 13.13.29.png

Substantial updates have been made with the Lightspeed integration and data importer for this platform, including:

  • "Title" and "full_title" product attributes now imported from Lightspeed to
  • "Description" and "Content" (full_description) are now imported from Lightspeed for both Product and Category data
  • Domains are now collected and handled dynamically for easier integration with multiple stores
  • Price data is now imported both with and without VAT included
  • Images are now sorted for easier identification of primary product images
  • Lightspeed Importer now supports "active" field in variant calculations
  • Product Reviews data which includes decimal points, and hidden reviews, are now handled within the Importer